Welcome to the FJA affiliate program!  FJA has partnered with the Institute of Paralegal Education to bring our paralegal members more CLE options than ever before.

Choose a program from the list below to get started.
Institute for Paralegal Education
Set yourself apart in this increasingly competitive market - Take an individual audio webcast, or the entire webcast series, to gain the best strategies for handling specific responsibilities.

Enroll in whole series for the discounted rate of $199, a savings over taking each program individually. To receive your discount, call our online learning customer service department at 1-866-702-3278.

To view or purchase other parts to this series click on the links below:


The Stress Doc: The Paralegal's Guide to Practicing Safe Stress - June 29, 2009
The Stress Doc: The Art of Creative Risk Taking for Paralegals - August 26, 2009

Agenda:

  • Four Faces of Anger Model
  • Managing and Transforming Anger
  • Key Tools and Techniques for Professionally Disarming a Critical Aggressor
  • Six Keys for Reaching Consensus


  • Product Description:

    No one likes conflict, but oftentimes it is inevitable. Discover tools and techniques for transforming anger, disarming a critical aggressor and reaching consensus.
    Formats Available: Streaming
    Original Seminar Date: 07-15-2009
    Approved Credit:
    Product Description:
    Do you do enough legal research to ensure you are up-to-speed with the latest methods? Legal research methods are constantly changing. As increasingly greater numbers of resources are added, it is critical to know which tools and skills will help you to get your job done most effectively and efficiently. Our experienced faculty will help to make the research process less intimidating by providing you with practical tips they have used successfully. Whether you are just starting to conduct legal research or are looking to brush up on your skills, this is the seminar for you!

    Hone your research skills by:
  • Identifying the key issues of the case to ensure your research will be on point.
  • Creating a research plan that will save time and improve your results.
  • Selecting the appropriate authorities that will help to support the case theory.
  • Examining how and when to use various databases and internet sources.
  • Understanding when your research is complete to avoid endless ineffective searches.

  • Who Should Attend:
    This basic-to-intermediate level seminar will provide attendees with practical tips for improving their legal research strategies. Those who should attend include:

  • Paralegals
  • Legal Assistants
  • Legal Support Staff
  • Formats Available: Streaming
    Original Seminar Date: 07-17-2009
    Approved Credit:

    Morning

    I.          OBTAINING AND ORGANIZING THE RECORDS FOR REVIEW

    (90 minutes - Marleen Williams and Kathleen A. Sesco)

    A.                  Medical Record Retrieval (Including HIPAA Review)

    B.                  Special Issues Regarding Electronic Records

    C.                  Ensuring That Your Records Are Complete

    D.                  Originals vs. Copies (Pristine, Master, Working and Expert)

    E.                  Medical, Pharmaceutical and Non-Traditional Medical Resources

    F.                  Organization Strategies That Will Ensure Easier Review

    G.                 Interpreting Medical Billing Information

    H.                  Supporting Documents and Reports

    II.          CASE PREPARATION - GETTING IN SYNC WITH YOUR ATTORNEY

    (90 minutes - Mary J. Maroon)

    A.                  Case File Review and Planning of Approach

    B.                  Understanding the Legal Issues - What are the Key Facts, Problems and Issues?

    C.                  Attorney's Goals for the Case

    D.                  The "Smoking Gun" - What Could Potentially Help or Hurt Your Case?

    E.                  Identifying Paralegal Duties

    Afternoon
    III.         PREPARING MEDICAL INFORMATION FOR USE AT TRIAL

    (75 minutes - Kathleen A. Sesco and Marleen Williams)

    A.         Getting (and Keeping) Your Attorney Organized

    B.         Why Pre-Trial Meetings are Critical 

    C.         Coordinating With Opposing Counsel

    D.         Record and Non-Record Related Exhibits and Evidence

     

    IV.        ANALYSIS AND SUMMARY OF MEDICAL RECORDS

    (75 minutes - Harold H. Catlin)

    A.         Why the First Read Through is Critical

    B.         Information the Attorney Will Need to Make Educated Decisions

    C.         The 80/20 Rule - How to Identify Critical Information

    D.         Flagging Questionable Areas and Possible Issues Identified

    E.         What if You Discover Inconsistencies and/or Tampering?

    F.         Creating Meaningful Summaries and Chronologies

    G.         Background and Other Issues for Attorney Awareness

    H.         Working With Experts - Locating, Interviewing and Hiring

     

    V.         AVOIDING ETHICAL PITFALLS 

    (30 minutes - Harold H. Catlin)

    A.         Disposing of Medical Records

    B.         Confidentiality Considerations You Need to Be Aware Of 

    C.         Communications and Materials Exchanged With Experts

    D.         Medical Provider Depositions and HIPAA Concerns

    Formats Available: Streaming
    Original Seminar Date: 03-12-2009
    Approved Credit: NALA: 5.50 hours Total General Hours, 1 hour Including Ethics, NFPA: 5.25 hours Total General Hours, 1 hour Including Ethics, NM Bar: 4.50 hours Total General Hours, 1 hour Ethics, NCPA: 5.25 hours Total General Hours, 1 hour Including Ethics, FLRPA: 5.50 hours Total General Hours, 1 hour Including Ethics, OHPA: 5.50 hours Total General Hours, 1 hour Including Ethics
    Agenda:

  • Client Communication
  • Duties Beyond Your Capability
  • Adequate Training


  • Product Description
    Paralegal competence is derived from the legal competence guidelines outlined in ethical standards for attorneys. Identify how your professional conduct is critical to keeping you within the bounds of the profession and avoiding potential malpractice issues.
    Formats Available: Streaming
    Original Seminar Date: 07-21-2009
    Approved Credit:
    Set yourself apart in this increasingly competitive market - Take an individual audio webcast, or the entire webcast series, to gain the best strategies for handling specific responsibilities.

    Enroll in whole series for the discounted rate of $319, a savings over taking each program individually. To receive your discount, call our online learning customer service department at 1-866-702-3278.

    To view or purchase other parts to this series click on the links below:


    Law Office Management: The Paralegal's Guide to Managing People Inside and Outside the Firm - August 19, 2009
    Law Office Management: Financial Management for the Paralegal - September 16, 2009
    Law Office Management: Exploring Legal Administration and Technology for Paralegals - October 21, 2009
    Law Office Management: Avoiding Ethical Dilemmas for Paralegals - November 11, 2009

    Agenda:

     

    ·         Law Office Management Principles

    ·         Roles and Responsibilities Within Your Organizational Structure

    ·         Management of Day-to-Day Operations

    o        Setting and Balancing Priorities

    o        Allocation of Resources

    o        How to Utilize Delegation Properly

    o        Time Management Strategies

    ·         Operational Systems Setup and Management

    o        Case Management Systems

    o        Calendaring and Docket Control Systems

    o        Records Management and Retention

    o        Security, Encryption and Disaster Recovery


    Product Description:

     

    Taking on administrative tasks in addition to your regular paralegal duties requires a delicate balance. Discover how to create operational systems and management techniques that will navigate these logistical challenges.

     

    Formats Available: Streaming
    Original Seminar Date: 07-22-2009
    Approved Credit: NALA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours
    Often the key to proving your case lies buried in a stack of medical records. Do you have the knowledge and skills you need to obtain pertinent records and search through them to uncover the "golden nugget" that is relevant to your case? Our experienced faculty will provide you with key information and techniques that have worked successfully for them.

    Receive practical information on:

  • How to obtain medical records from a variety of sources
  • Understanding how to read and decipher medical charts.
  • Staying in compliance of HIPAA privacy regulations.
  • Identifying key sources of medical records.
  • Where to dig to find additional patient information.
  • Avoiding costly errors when subpoenaing medical records.


  • Who Should Attend: This basic-intermediate level program will provide paralegals, legal assistants and other legal staff with practical guidance on obtaining and using medical records successfully during the litigation process.
    Formats Available: Streaming
    Original Seminar Date: 07-27-2009
    Approved Credit: NALA: 3.00 hours Total General Hours, NM Bar: 3.00 hours Total General Hours, NCPA: 3.00 hours Total General Hours, FLRPA: 3.00 hours Total General Hours, OHPA: 3.00 hours Total General Hours
    Often the key to proving your case lies buried in a stack of medical records. Do you have the knowledge and skills you need to obtain pertinent records and search through them to uncover the "golden nugget" that is relevant to your case? Our experienced faculty will provide you with key information and techniques that have worked successfully for them.

    Receive practical information on:

  • How to obtain medical records from a variety of sources
  • Understanding how to read and decipher medical charts.
  • Staying in compliance of HIPAA privacy regulations.
  • Identifying key sources of medical records.
  • Where to dig to find additional patient information.
  • Avoiding costly errors when subpoenaing medical records.


  • Who Should Attend: This basic-intermediate level program will provide paralegals, legal assistants and other legal staff with practical guidance on obtaining and using medical records successfully during the litigation process.
    Formats Available: Streaming
    Original Seminar Date: 07-27-2009
    Approved Credit: NALA: 3.00 hours Total General Hours, NM Bar: 3.00 hours Total General Hours, NCPA: 3.00 hours Total General Hours, FLRPA: 3.00 hours Total General Hours, OHPA: 3.00 hours Total General Hours
    Agenda
  • Comparison and Evaluation of Automated Litigation Support Systems
  • Smaller Cases: Concordance or Summation
  • Larger Cases: Relativity, Caselogistix, Ringtail, Kroll, Documatrix, etc.
  • Scanning Documents Into Readable, Searchable and Printable Formats
  • Hyperlinking Documents to Other References
  • From Within Word
  • From Within Excel
  • Tips for Vendor Selection and Negotiation
  • Use RFP to Establish Preferred Vendor List
  • Have 3-5 Vendors Bid
  • Evaluating and Updating Your System as Technology Evolves
  • Formats Available: Streaming
    Original Seminar Date: 07-28-2009
    Approved Credit: NALA: 1 hour Total General Hours, NFPA: 1 hour Total General Hours, NM Bar: 1 hour Total General Hours, NCPA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours
    Agenda:

  • Pre-Preparation for Your First Year Balancing Life and Law School
  • Pragmatic Methods for Preventing Law School From Consuming Your Relationships
  • Using Your Legal Knowledge to Your Advantage
  • Creating Quality Study Time
  • Law School: Rumors vs. the Truth
  • Avoiding the "First Year Traps"
  • Standing Out From the Crowd
  • Practical Writing Techniques


  • Product Description: Have you ever considered taking your legal knowledge to the next step by attending law school? If so, you have probably heard the rumors, but do you know the "real deal" about what to expect those first few months in law school. Learn how to manage it all from someone who has walked the walk - a paralegal with experience who juggled many roles while transitioning to an attorney and will give you the knowledge to do it too.
    Formats Available: Streaming
    Original Seminar Date: 08-05-2009
    Approved Credit:
    Who Should Attend

    This seminar is designed to provide practical skills necessary for finding key information on the internet for
  • Attorneys
  • Paralegals
  • Legal assistants
  • Legal support staff
  • Law librarians
  • Other professionals conducting legal research
  • Formats Available: Streaming
    Original Seminar Date: 08-05-2009
    Approved Credit: NALA: 6.00 hours Total General Hours, NFPA: 6.00 hours Total General Hours, NM Bar: 6.00 hours Total General Hours, NCPA: 6.00 hours Total General Hours, FLRPA: 6.00 hours Total General Hours, OHPA: 6.00 hours Total General Hours
    Agenda:

  • Determine the Nature and Extent of UM and UIM Coverages
  • How to Proceed With Injury Claims Due to Vehicle Operation, Maintenance or Use
  • Questions Related to Offsets and Reimbursements
  • Handling Claims With Multiple Tortfeasors
  • Subrogation Issues
  • Write Demand Letters That Get Results


  • Product Description
    Statistics say that six out of ten drivers on the road carry inadequate or no insurance. As a paralegal, you know that the chances of recovery become even more difficult when no insurance companies are involved. Dissect the complex issues involved in these cases to enhance your chance of success.
    Formats Available: Streaming
    Original Seminar Date: 08-11-2009
    Approved Credit:
    AGENDA

  • Designation of Case Management Team and Assignments

  • Responsibilities of the Paralegal Case Manager

  • Time/Case Load Management

  • Managing Issues of Privilege as Identified by the Supervising Attorney
  • Formats Available: Streaming
    Original Seminar Date: 08-18-2009
    Approved Credit: NALA: 1 hour Total General Hours, NFPA: 1 hour Total General Hours, NM Bar: 1 hour Total General Hours, NCPA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours
    Set yourself apart in this increasingly competitive market - Take an individual audio webcast, or the entire webcast series, to gain the best strategies for handling specific responsibilities.

    Enroll in whole series for the discounted rate of $319, a savings over taking each program individually. To receive your discount, call our online learning customer service department at 1-866-702-3278.

    To view or purchase other parts to this series click on the links below:


    Law Office Management: The Paralegal's Guide to General Law Office Administration - July 22, 2009
    Law Office Management: Financial Management for the Paralegal - September 16, 2009
    Law Office Management: Exploring Legal Administration and Technology for Paralegals - October 21, 2009
    Law Office Management: Avoiding Ethical Dilemmas for Paralegals - November 11, 2009

    Agenda:

  • Facilitating a Professional, Productive Office Environment
  • Personnel Policies: What Works and What Doesn't
  • How to Effectively Supervise and Counsel Support Staff
  • Conflict Management and Dispute Mediation
  • Office Communication Issues
  • Client Relations
  • Marketing the Firm - What is Your Role?


  • Product Description:

    While paper and documents present their own organizational challenges, they do not involve the personality issues involved in managing people. Discover practical strategies you can use to facilitate a professional, productive office environment while building strong client relations.
    Formats Available: Streaming
    Original Seminar Date: 08-19-2009
    Approved Credit:
    Technology, business practices and client communication is changing at an increasingly rapid pace and often the laws do not keep up with what is going on in practice. In today's complex legal environment, knowing how to anticipate and avoid potential ethical problems is vital because no one is immune to disciplinary actions. Our experienced faculty will offer practical advice on everyday, as well as new approaches to, ethical issues arising from common legal practices.

    Receive solid guidance on:

  • Uncovering what recent corporate scandals have taught us.
  • Bypassing conflicts of interest when handling corporate "clients."
  • Drawing up an action plan for handling government audits or investigations.
  • How the “old rules” apply to today's technology.
  • Discovering the ethical traps in the use of email and how the courts have responded.
  • Finding out what you must do during instances of inadvertent confidential ESI exposure.
  • Knowing what can and cannot be done with the information gained from overheard or intercepted communications
  • Learning what attorney-client communication privileges remain in effect after the death of the lawyer or client.
  • Understanding what sanctions can be imposed for violations of confidentiality.


  • Who Should Attend:
    This basic-to-intermediate level program provide paralegals, legal assistants and other legal staff with practical solutions to ethical issues regarding corporate practice, the information age and attorney-client privilege.
    Formats Available: Streaming
    Original Seminar Date: 08-24-2009
    Approved Credit: NALA: 3.00 hours Total General Hours, 3.00 hours Including Ethics, NFPA: 3.00 hours Total General Hours, 3.00 hours Including Ethics, NM Bar: 3.00 hours Ethics, NCPA: 3.00 hours Total General Hours, 3.00 hours Including Professional Responsibility, FLRPA: 3.00 hours Total General Hours, 3.00 hours Including Ethics, OHPA: 3.00 hours Total General Hours, 3.00 hours Including Ethics
    Agenda:

  • Records: General Use Versus Damage-Specific Use
  • How Records Fall Into the Big Picture
  • What Damage Experts Look for in Records
  • Efficiency in the Process


  • Product Description:
    Medical, and other, records can be valuable tools when preparing a case – but you need to know how they can be used effectively. Identify the key information you should be seeking out and how to do so efficiently.
    Formats Available: Streaming
    Original Seminar Date: 08-25-2009
    Approved Credit: NALA: 1 hour Total General Hours, NFPA: 1 hour Total General Hours, NM Bar: 1 hour Total General Hours, NCPA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours
    Agenda:

  • Common Title Defects
  • Tools For Resolving Title Problems


  • Product Description:

    Title defects can quickly bring an otherwise successful real estate transaction to a screeching halt. Outline plans for correcting simple title problems and address complicated title defects to recognize when court action is necessary.
    Formats Available: Streaming
    Original Seminar Date: 08-25-2009
    Approved Credit: NALA: 1 hour Total General Hours, NFPA: 1 hour Total General Hours, NM Bar: 1 hour Total General Hours, NCPA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours
    Set yourself apart in this increasingly competitive market - Take an individual audio webcast, or the entire webcast series, to gain the best strategies for handling specific responsibilities.

    Enroll in whole series for the discounted rate of $199, a savings over taking each program individually. To receive your discount, call our online learning customer service department at 1-866-702-3278.

    To view or purchase other parts to this series click on the links below:


    The Stress Doc: The Paralegal's Guide to Practicing Safe Stress - June 29, 2009
    The Stress Doc: Communication and Conflict Resolution for Paralegals - July 15, 2009
    Agenda:

  • The Benefits of Risk Taking
  • The Risk Taking Self-Assessment Quiz
  • The Traits of Creative Risk Takers
  • Small and Significant Steps Outside of Your Comfort Zone
  • Four Keys of Creative Risk Taking
  • The Art of Designing Disorder
  • Power of Embracing (Not Hiding) Our Embarrassing Moments


  • Product Description:

    Risk taking is fundamental part of growth and development, but many people try to avoid it because of its negative connotations. Learn how risk taking can actually be beneficial and discover how to use it in a creative way.
    Formats Available: Streaming
    Original Seminar Date: 08-26-2009
    Approved Credit:
     

    Agenda:

    ·         Primary/Mandatory Authorities

    ·         Secondary/Persuasive Authorities

    ·         Non-Legal Sources for Investigative or Supporting Information



    Product Description:

     Legal research is a key part of many paralegal’s duties. Identify how to make the process less intimidating by uncovering how to utilize appropriate authorities that will help to support the case theory.

    Formats Available: Streaming
    Original Seminar Date: 09-01-2009
    Approved Credit: NALA: 1 hour Total General Hours, NFPA: 1 hour Total General Hours, NM Bar: 1 hour Total General Hours, NCPA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours
    Agenda

  • Medical Record Retrieval (Including HIPAA Review)
  • Special Issues Regarding Electronic Records
  • Ensuring That Your Records are Complete
  • Originals vs. Copies (Pristine, Master, Working and Expert)
  • Medical, Pharmaceutical and Non-Traditional Medical Resources
  • Organization Strategies That Will Ensure Easier Review
  • Interpreting Medical Billing Information
  • Supporting Documents and Reports


  • Product Description:
    Effective medical record review starts with making sure you have all of the records you need at your disposal. Discover how you can ensure that you have tapped all of the available resources for the most current information available.
    Formats Available: Streaming
    Original Seminar Date: 09-02-2009
    Approved Credit: NALA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours

    Agenda:

     

    ·         Conducting Initial Investigations and Gathering Evidence

    ·         Settling the Claim Without Going to Court

    o        How the Adjuster’s Settlement Authority is Restricted

    o        What Works When Negotiating a Claim

    o        Client Consent to Settle and Subrogation

    o        Lien Considerations to be Aware of

    o        Procedures for the Review of Settlement Documents


    Product Description:

     

    A savvy paralegal knows that thorough investigation and credible evidence can make or break a claim when an injury is not outwardly apparent. Identify practical techniques that will help you to be better prepared to assist with soft tissue injury claims.

    Formats Available: Streaming
    Original Seminar Date: 09-09-2009
    Approved Credit:
     

    Agenda:

    ·         Case Management Systems and Form Banks

    ·         Case Review and Evaluation

    ·         Case Outline and Checklists

    ·         Deadlines and Status Checks

    ·         Case Investigation

    ·         Work Product Retrieval


    Product Description:

     

    You know that your case management system is only as good as the information you can retrieve from it. Learn how to keep your case on track, and on point, by keeping on top of key facts and deadlines.

    Formats Available: Streaming
    Original Seminar Date: 09-29-2009
    Approved Credit: NALA: 1 hour Total General Hours, NFPA: 1 hour Total General Hours, NM Bar: 1 hour Total General Hours, NCPA: 1 hour Total General Hours, FLRPA: 1 hour Total General Hours, OHPA: 1 hour Total General Hours
    Set yourself apart in this increasingly competitive market - Take an individual audio webcast, or the entire webcast series, to gain the best strategies for handling specific responsibilities.

    Enroll in whole series for the discounted rate of $319, a savings over taking each program individually. To receive your discount, call our online learning customer service department at 1-866-702-3278.

    To view or purchase other parts to this series click on the links below:


    Law Office Management: The Paralegal's Guide to General Law Office Administration - July 22, 2009
    Law Office Management: The Paralegal's Guide to Managing People Inside and Outside the Firm - August 19, 2009
    Law Office Management: Exploring Legal Administration and Technology for Paralegals - September 16, 2009
    Law Office Management: Avoiding Ethical Dilemmas for Paralegals - November 11, 2009

    Agenda:
  • Basic Hardware Needs of the Law Office
  • Factors to Consider When Evaluating Software and Related Information Management Systems
  • Leveraging Technology for Maximum Productivity


  • Product Description:
    Technology can streamline your workload – if it is chosen correctly. Develop your knowledge of the available resources, and factors to consider when selecting them, so you can make the best decisions for your firm.
    Formats Available: Streaming, Live Webcast
    Original Seminar Date: 10-21-2009
    Approved Credit:
    Set yourself apart in this increasingly competitive market - Take an individual audio webcast, or the entire webcast series, to gain the best strategies for handling specific responsibilities.

    Enroll in whole series for the discounted rate of $319, a savings over taking each program individually. To receive your discount, call our online learning customer service department at 1-866-702-3278.

    To view or purchase other parts to this series click on the links below:


    Law Office Management: The Paralegal's Guide to General Law Office Administration - July 22, 2009
    Law Office Management: The Paralegal's Guide to Managing People Inside and Outside the Firm - August 19, 2009
    Law Office Management: Exploring Legal Administration and Technology for Paralegals - September 16, 2009
    Law Office Management: Exploring Legal Administration and Technology for Paralegals - October 21, 2009

    Agenda:
  • Professional Responsibility
  • Avoiding Unauthorized Practice of Law
  • Conflicts of Interest


  • Product Description:
    Although paralegals cannot practice law, they are obligated to adhere to the same standards of ethical conduct as their attorneys. Learn how to recognize issues and potential conflicts of interest so you can plan appropriate responses.
    Formats Available: Streaming
    Original Seminar Date: 11-11-2009
    Approved Credit: NALA: 1 hour Total General Hours, 1 hour Including Ethics, NFPA: 1 hour Total General Hours, 1 hour Including Ethics, NM Bar: 1 hour Ethics, NCPA: 1 hour Total General Hours, 1 hour Including Ethics, FLRPA: 1 hour Total General Hours, 1 hour Including Ethics, OHPA: 1 hour Total General Hours, 1 hour Including Ethics, CAP: 1 hour Total General Hours